FORENSIC Drug Testing Services, Inc. (FDTSI) has always been committed to maintaining our customer's information as private and confidential at all times. We take great effort to ensure any private or personal information, provided by the customer to our FDTSI employees, is constantly held in the strictest confidence. It is important to note, that many people are directly involved in providing the services offered by FDTSI, such as the sample collection facility and their staff, the testing laboratory and their support staff, the Medical Review Officer and their support staff and others who will need access to your personal and private information, in order to render a reliable and accurate service.
In addition, prior to or at the time of sample collection, you are given the opportunity to direct FDTSI to report your personal drug, breath alcohol and/or DNA Paternity test results to one or more persons whom are generally prohibited from viewing or attaining such private information, without your express written consent. This third-party reporting directive, that you may issue our FDTSI Staff, when ordering your services or given at the time of services being rendered, may NOT be cancelled, revoked, withdrawn, or changed, once you've left our collection facility! So, think carefully before allowing anyone, other than yourself, access to your private testing information.
Although, our in-house security measures may be burdensome to some, rest assured they are in place to ensure no unauthorized person or persons gain access to your private information, without your prior approval.
Forensic Drug Testing Services, Inc (FDTSI) is not a medical facility, diagnostic or clinical laboratory. FDTSI does not offer any type of medical treatment, diagnosis, medical opinion, medical advice or provide any type of medical care. FDTSI is a Consortium/Third Party Administrator, as defined within Title 49 CFR Part 382.107, who primary duty is to provide forensic collection and support services to it customers and clients. Although FDTSI takes every effort to safe guard your private information, we are not considered a medical facility or "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA), the Family Medical Leave Act (FMLA) or the American's with Disabilities Act (ADA). Furthermore, FDTSI does not collect or maintain any type of Employee Health Information (EHI), nor do we collect or maintain any type of Private Health Information(PHI). FDTSI does not sell, share or distribute Customer Information to any third party organization, except those directly involved in providing requested services (ie: Medical Review Officer, Employer, Court, SAP, EAP, CPS, Person, DOT-FMCSA Clearinghouse, ext).
TERMS AND CONDITIONS
By entering our site and purchasing any product or service herein shall demonstrate your full agreement and compliance with all terms, conditions and practices outline herein.
FORENSIC Drug Testing Services, Inc. (FDTSI) is a Drug & Alcohol Program Management Firm, who provides many employer support and testing services, under contract and retail services on a COD basis to the general public. FDTSI is commonly referred to as a "Consortium" or "Third Party Administrator' (C/TPA), as defined within Title 49 CFR Part 40.3 and 49 CFR Part 382.107.
Forensic DTS, Inc., it's employees, staff, corporate officers, directors and/or it's retained service agents are not lawyers, nor are they permitted to issue any type of "legal advice" or "legal opinion". Any verbal or written recommendation, suggestion, opinion, communication, email, document, policy, form, poster, or any other verbal, printed or communication issued to the customer is strictly their professional "opinion", based upon their training and experience working within the law enforcement and drug testing community in excess of 28 years. No legal advice shall be issued, in any format. It is understood, by entering this site, or utilizing the services of Forensic Drug Testing Services, Inc. (DBA: Cal-Test Drug Testing Services) that you agree, before taking any employment action, to have any and all policy, procedure, recommendation, suggestion or professional opinions obtained from or by Forensic DTS, Inc. and/or its staff members or others, to first obtain a professional and competent "legal opinion" from your own in house labor law and/or constitutional law attorney, at your own expense. Any action or inaction taken by the customer, as a result of any statement, item, policy or service rendered by Forensic DTS, Inc. is at the customer's sole risk. Customer is strongly advised to seek competent and professional legal advise, before relying solely on the professional opinions of FDTSI.
BANKING & PAYMENTS:
All paper transactions, company/business checks, payments or other payment types shall be converted into an Electronic Banking Transaction (EBT) via our desktop deposit device, online payment system, third party payment processor or other entity. Payments made are immediately deposited into our financial institution for processing. Any item returned as NSF, Stop Payment, Unable to Process or any other reason for payment not being made or awarded at time of service, shall incur an additional Bad Check Charge of $49.00, plus any late fees due. All Invoices are immediately due and payable upon electronic transmission or presentation to customer. Any Invoice left unpaid, no matter the reason, for more than 30 days, shall incur an additional late fee of $49.00 each month, plus an additional 2% finance charge calculated upon the open, unpaid balance. Prompt payments are encourage via our online payment service, found at: www.fdtsi.com, PayPal at: firstname.lastname@example.org or the "Pay My Invoice" button presented upon each e-mail Invoice sent. Our Payment Address is: 73700 Dinah Shore Drive, Suite B206, Palm Desert, CA 92211-0815 (760) 770-6068
DOT and Non-DOT Program Management Services:
FDTSI may terminate or limit contracted services with any customer, when the customer acts or fails to act, in accordance with FDTSI verbal or written direction. At FDTSI' option, we may provide a written notice of non-compliance, via e-mail, stating a final deadline for customer compliance. Non-Compliance issues may result in FDTSI notifying the regulatory agency or firm, overseeing the customer's
compliance or participation, to include mandated reporting to the DOT-FMCSA Drug & Alcohol Clearinghouse Database. Any customer/client who has been suspended, cancelled, past due in excess of 60 days or otherwise shall be required to pay a one-time reinstatement fee of $495.00, plus any outstanding fees dues on the account, before being allowed to re-apply for membership or service with FDTSI.
ALL ORDERS, CALLS FOR SERVICE, ON-SITE SERVICES, CALL-OUT SERVICES AND ANY OTHER SERVICE REQUEST MUST BE CANCELLED NO LATER THAN 24 HOURS PRIOR TO THE APPOINTMENT/SCHEDULED TIME FOR SERVICES, TO BE CONSIDERED. ALL SALES AND SERVICE REQUESTS ARE FINAL. NO REFUNDS, EXCHANGES, ACCOUNT CREDITS, GIFT CARDS OR RETURNS ARE PERMITTED. ALL SALES, SERVICE FEES, PRE-PAID SERVICES OR ANY ITEM/SERVICE PAID BY THE CUSTOMER TO FDTSI IS NON-REFUNDABLE UNDER ALL CIRCUMSTANCES.